Google and Amazon are deploying two very different protection measures
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The Internet can be both a place of limitless wonder … and limitless mischief. On Tuesday, two of the world’s largest internet companies took action to make it a safer place.
Google, long criticized for its handling of children’s data, has announced new privacy features to protect teens. Amazon, meanwhile, said it will step up and pay customers up to $ 1,000 for damage or injury to third-party products purchased online.
Disappointed, but at least there’s a refund
From hoverboards that caught fire to faulty carbon monoxide detectors to expired baby food, third-party products sold on Amazon’s marketplace have disappointed their fair share of customers.
There’s even a case in federal court examining Amazon’s potential liability for its marketplace which, with millions of third-party sellers, has overtaken the company’s retail. On Tuesday, Amazon took a more proactive approach to addressing the issue:
- If a seller does not respond to a customer’s problem with a product that has caused damage or injury, Amazon says it will now “address the customer’s immediate concern, bear the cost ourselves, and pursue the claim separately. seller”.
- Even if a merchant denies a buyer’s claim, Amazon will still compensate the customer up to $ 1,000.
“Do not be evil”
Google, facing pressure from two bipartisan congressional bills to restrict tracking and targeting of teens online, also announced a policy change:
- The company will make videos uploaded by users aged 13-17 years old private by default, so that they are only available to a selected group of recipients.
- Google will also allow anyone under the age of 18 (or their legal guardian) to request that their images be removed from Google image search results.
Facebook followers: Google’s policy overhaul follows that of Facebook, which recently said it would make Instagram accounts created by anyone under the age of 16 private by default. and will prevent advertisers from targeting minors based strictly on age, gender, and location (as opposed to interests or web activity). Google is working on its own policy to block ads targeting minors.
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